Where are you located?
Santa Magic Photography is located in Dry Ridge, Kentucky
1065 Sherman Mt Zion Road
Dry Ridge KY 41035
How do we check-in for our session?
Arrive 25 minutes before your session and we will greet you at the barn. There is plenty of parking!
What should we wear to the Santa Experience?
We suggest light colored pajamas, gowns and Christmas attire. We encourage everyone to join in the fun, so everyone should be ready to be in a few pictures. Dress for the weather, the ride back to Santa’s Cabin may be chilly. You may change in the Santa’s cabin.
Can we have more than 1 family in the session?
The Santa Magic Experience is designed to progress in a certain order, capturing memories of your family along the way. When there are multiple families, or grandparents with grandchildren from different families, it takes more time to capture those memories. In those cases, we suggest scheduling 2 sessions back-to-back. This will ensure that each family has enough time for their own pictures, as well as group pictures.
Do you allow pets?
We consider pets as part of the family, so feel free to bring them with you. All pets are required to be on a leash. We recommend bringing their favorite toy and some treats. Let us know in your questionnaire if you plan on bringing your pet.
What can I do if my child is afraid of Santa?
One of the benefits of having a private 45-minute session is there is usually ample time for hesitant children to warm up to Santa. The photographers and Santa have several techniques that help children feel at ease. However, we suggest limiting the number of people that you bring to watch the session. If you are worried that your child might be scared, please let us know in the questionnaire in order for us to notify the photographer and Santa.
Can we take our own pictures or video?
Sorry, we do not allow any photography during your session, the photographer will share when a good time to capture a few moments of video. Please instruct any guest with you not to take photos during the session.
What does my $200 deposit go towards?
The $200 session deposit covers Santa’s fee and the time in the studio. The $200 deposit will be used for a credit towards purchasing prints, products and albums. There is an additional $200 minimum order for prints, cards, ornaments and more.
Is there a minimum purchase?
There is an additional $200 minimum order that is not included in the paid deposit.
When do we see our images?
We have scheduled enough time after your Santa session to view your images and place your order. You will have a chance to look at a variety of products that you will love! During this time your children will have a Santa snack and some hot chocolate.
Can we place our order online?
We do not offer a review images on a online gallery. We offer a wide range of products to receive your custom art on and there is no way to show these items online. If you need an additional ordering session, we will reschedule a viewing session.
How long does it take to get my order?
Once you select, pay, and approve the edits on your images, it typically takes about 2 weeks to arrive. Custom items can take longer. We do our best to rush Christmas cards and small prints, but cannot guarantee Christmas cards if ordered or approved after December 1st. Larger items such as wall portraits and albums may not be here before Christmas if ordered and approved after the 2nd week of December. We suggest booking early in the season if you plan to order Christmas cards.
Do we provide digital files?
We provide digital social media files for images that you purchase. Social media files may be posted on Facebook, Instagram, or other social media sites. We do not offer digital files that you may print.